Horrible over all. Extra fees very dirty smelly car. Waited 45 minutes at the airport for pickup.

Car was in terrible condition. Windshield was so filthy we had to pull over and wipe the inside to decrease the sun glare... Engine noise was horrible, siunded like there was a hole in the muffler, worn tires, or something. Seemed like there was a loud car in my blindspots whenever I was at 56-57 mph... Worst rental driving experience ever.

No problems at all. Easy to book, easy to cancel.

First, the wait time to get the vehicle was ridiculous. Then a day into my vacation, I'm receiving calls from an a number requesting a switch of the vehicle due to a recall. A complete inconvenience to my vacation. When I called the "24 hr" 800 number to verify this no one answered after waiting 40 minutes. I could not get through to anyone until the next morning. Once verified the driver met me at Epcot to swap vehicles but I still had to wait which held up my time. This should never happen. When asked if I would receive any refund or deduction on the expense of the rental due to the inconvenience I receive a snotty remark of "well we are meeting you at epcot" as if this wasn't an inconvenience. Anything that interferes with my time during my vacation is an inconvenience. Completely unprofessional and inconsiderate. I will NOT be recommending this place in the future unless someone rectified this inconvenience.

The car did not have any windshield wiper fluid so I could not see out my window on ride from Orlando. Also they should put more gas in than 1/4 tank. I almost ran out. They should also tell u how to work everything. The car seemed a little outdated bc I had to lock the door with a key. Not automatic like cars these days.

Horrible is the only way to describe this company. They left me stuck at the airport waiting on their shuttle for 45 minutes. No one would answer the phone. Then, I had pre-I purchased insurance for $9/day, and they insisted I had to buy more from them. The counter girl was rude, and said she would not give me the car that I had already paid for, unless I gave them another $156. I had no choice, considering it was 9:00 at night. I’ve rented a lot of cars in my day, and never experienced such terrible customer service...Ever!

we waited over half hour for the shuttle and then over an hour to pick up car. there was only 1 teller serving a line up of people.