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Search for EZU Car Rentals in Auckland

Not a good experience

Reviewed: Thu, Feb 23, 2023
About EZU: 6.0 /10
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
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Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Toyota Camry image
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Intermediate | Toyota Camry or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

Jerry Lucas

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Nov 21, 2020
About EZU: 2.0 /10
Poor

Jordan

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Nov 4, 2019
About EZU: 9.3 /10
Does not accept AMEX or Debit cards - otherwise easy. Pick up from airport can add 30 mins to time.
About QEEQ: 10.0 /10

H.Hu

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Medium SUV | Toyota RAV4 Guaranteed model
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Tue, Jul 16, 2019
“Insurance reimbursement is taking forever, and very little update unless asked.”
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.

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Economy | Toyota Yaris or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Feb 20, 2019
“Great staff who amended booking for me and delivered car to nearby location.”
About EZU: 9.7 /10
Great wee car, economical and nippy. No complaints.
About QEEQ: 9.0 /10

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Compact | Toyota Corolla Hatchback（2007-2013） or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, Jan 20, 2019
“Great value car, great opening hours for pick up and drop off”
About EZU: 8.7 /10
My car was upgraded which was great.
About QEEQ: 9.0 /10

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