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Search for EZU Car Rentals in Auckland

Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Toyota RAV4 image
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU AUCKLAND AIRPORT

Liz Louise

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Nov 3, 2018
About EZU: 10.0 /10
Communication was very smooth and very helpful for us, considering our English isn't very good.
About QEEQ: 10.0 /10

D.Reynolds

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Intermediate | Toyota Camry or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Feb 23, 2023
“Not a good experience”
About EZU: 6.0 /10
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
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Economy | Suzuki Swift or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Nov 11, 2019
About EZU: 8.0 /10
Amazing value, easy booking process and really helpful staff made the whole process straight forward. Would recommend.
About QEEQ: 8.0 /10

Chan

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Economy | Suzuki Swift or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, Oct 23, 2019
About EZU: 10.0 /10
Our second time renting with EZU. Overall positive experience. Staffs were friendly.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Sep 7, 2019
About EZU: 7.7 /10
Surprising good quality of the vehicle given the price. When we picked up the car, the guy took about 20 photos of the car including the inside, seemed excessive. When we brought it back, they wouldn't give me a receipt and the whole process of returning it seemed a bit sketchy, but hard to beat the price we paid.
About QEEQ: 8.0 /10

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