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Search for EZU Car Rentals in Auckland

Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Toyota RAV4 image
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU AUCKLAND AIRPORT

P.Arora

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Intermediate | Toyota Corolla or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Oct 3, 2019
“The car was a old model but the advertised car was a new shape.”
About EZU: 4.3 /10
The worst company for rental. Car was not perfectly fit for the road. Wipers blades were old which never worked. headlights didn’t work
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, May 25, 2019
“Very very good”
About EZU: 8.3 /10
A great job Very easy.
About QEEQ: 9.0 /10
It was easy Was same price as I booked. Still happy.

A.Milne

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, May 13, 2019
“I got what i expected, I am happy with what i paid”
About EZU: 8.0 /10
I was happy with the service. There were marks on the car that were not not noted on rental agreement. Very excessive reference to pictures taken to check for damage. I had no way of knowing when picture taken as was not present.
About QEEQ: 8.0 /10
The review process to confirm car returned in acceptable condition took longer than expected compared to other rental firms.

A.Greenfield

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Economy | Nissan Tiida or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, May 10, 2019
“excellent service, price and very good car for a small car”
About EZU: 8.3 /10
staff were very friendly, service was very good car was in really good condition. And the price was great for what I got.
About QEEQ: 10.0 /10

Lindyloo

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Economy | Mazda Demio or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, May 9, 2019
“Haste free and great value!”
About EZU: 10.0 /10
Couldn't believe the value for money, kept waiting for there to be a catch, but there wasn't any! Great car, great service, would definitely recommend!
About QEEQ: 10.0 /10
Easy booking process, car was exactly as described and performed perfectly adequately. A genuine bargain.

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