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Search for EZU Car Rentals in Auckland

Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Toyota RAV4 image
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU AUCKLAND AIRPORT

Abbott Nahum

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EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Nov 21, 2020
About EZU: 2.0 /10

K.Naik

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Full Size Van | Toyota Estima or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Apr 24, 2021
About EZU: 10.0 /10
Car was good condition
About QEEQ: 10.0 /10
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A.Vickers

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Economy | Suzuki Swift or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sun, May 26, 2019
About EZU: 9.3 /10
Pick up and drop off was extremely prompt and efficient. Photos were taken of the car and a quick check done on drop off. Previously with a different rental company at drop off they went over it in minute detail that gave the impression that any little tiny stone chip would result in a charge but ezu indicated that little stone chip on the front would be considered normal wear and tear so that was comforting to us after our prior experience. we would definately use them again.
About QEEQ: 10.0 /10

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Compact | Toyota Yaris 2013-2015 or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, May 10, 2019
“Easy to book online and have a good choice of car rental providers, reasonable price”
About EZU: 7.7 /10
Good car conditions. A little bit far from the airport, but they offer free pick-up and deliver, so that's not an issue.
About QEEQ: 8.0 /10

A.Greenfield

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Economy | Nissan Tiida or similar
EZU
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, May 10, 2019
“excellent service, price and very good car for a small car”
About EZU: 8.3 /10
staff were very friendly, service was very good car was in really good condition. And the price was great for what I got.
About QEEQ: 10.0 /10

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