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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6352924263
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Reviewed: Tue, Oct 18, 2022
About ACE: 6.0 /10
I did not get the vehicle that I paid for.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Medium SUV | Nissan Murano or similar

Relevant Reviews on ACE in United States

S.YOO

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Medium SUV | Kia Sorento or similar
Reviewed: Wed, Oct 19, 2022
“App was excellent and easy to use.”
About ACE: 8.0 /10
couter staff was very friendly. However, they don’t know qeeq at all Not only Qeeq but also axa insurance.

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Small SUV | Nissan Kicks or similar
Reviewed: Tue, Sep 6, 2022
About ACE: 9.0 /10
It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.
About QEEQ: 10.0 /10
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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jul 11, 2019
“I would not do it again.”
About ACE: 6.7 /10
Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....

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Economy | Kia Rio 2 Doors or similar
Reviewed: Sat, Jun 8, 2019
“Horrible experience with Ace rental car!”
About ACE: 3.0 /10
Horrible. The counter staff gave me a lot of trouble. Two people chose to get the process over with over the phone. They arrived after me 15 mins after me and were done within 5 mins. My counter staff read every word on my car insurance for 45 mins and forced me to call my insurance company and connect them with her. She was very rude and unapologetic.
About QEEQ: 10.0 /10
Very convenient to use, great app!

D.Pool

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Thu, May 9, 2019
“It was awesome once I arrived to the Hotel to pick the car up.”
About ACE: 10.0 /10
I waited a long time to be picked up from the airport and taken to the Hotel to pick up my car!
About QEEQ: 10.0 /10

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