I had a discussion at return, as they inspected the car and told me all is OK, then they charged me for missing fuel. I was still in airport so I went back to the office in parking and I was told indicator was missing a line. I shown them the receipt of refuelling which was consistent with the km of the rental, and told them the gun was clicking out showing full tank and indicator was probably faulty. Only after a long discussion with another employee the charge was removed from my invoice.

It's acceptable.

Both pick-up and drop-off were very smooth. It took 5 minutes to pick up the car and just 5 seconds to return it, the fastest experience I've ever had.

pick-up processing was very good, we could choose a car between five different and were luck to choose one with automatic transmission.

Staff at pick-up and return is very helpful. But beware not to pick up between 12.00-14.00. It's their lunch time no one open the door for us. Or maybe it's not a big city so no one operate during lunch time

Booking platform is good but recommend to show why we cannot book on Sunday. This is not first time I travel by rent a car but it's first time I found that they not open on Sunday. So thinking about who rent on Sunday!