Good search engine, excellent rental company

As soon as I arrived at the airport, I spotted the pickup person. It was just a 10-minute drive to the car rental location. There were four counters handling the process, but the wait to pick up the car was quite long since they go over the insurance coverage details with everyone. Back home, I bought full coverage insurance on the platform, which was convenient and cost-effective. There were no issues during pickup or drop-off, the car was in good condition, and everything went smoothly.

Very satisfied. The car rental staff were quite patient, and we communicated using translation software without them showing any impatience. When returning the car, there was a small stone chip on the windshield, but we couldn’t confirm if it was caused by us. After discussing with the rental company, no charges were applied. The whole communication process was pleasant. Kudos to the car rental company!

Overall fine. They might recommend insurance, but it's generally not necessary for summer car rentals in Iceland.

Excellent service of shuttle from and to airport, easy and fast on deck, car as I expected.

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.