The service was excellent. I arrived one and a half hours earlier than the scheduled time, and it was very smooth to pick up the car. The car provided was an upgrade from the one I booked, which was genuinely great. Four days of driving without any issues, very hassle-free. The return process was also very smooth, and they dropped us off at the airport, so there was nothing to worry about.

Great! The company upgraded my originally booked car model to a better one. The tires are thick tread anti-slip ones. The pickup location is seven kilometers away from the airport, which is a bit far, and the timing was inconvenient, so I had to wait for a while.

Everything was fine, except that despite having ordered as full of an insurance as was available on the website I had to get a separate insurance at the car rental place which increased the price somewhat. This intransparency was not very nice.

Got the hard sell on the extra insurance! Car ha lost of external damage. drivers side wiper was not great and difficult to use.

Sold insurance on your site and this wasn't enough at pick up according to the rental company

Car performed well and plenty of room. Vehicle had much wear & tear. Some warning lights were on and staff noted these but assured us all was well. No breakdowns. One concern; I received a parking citation first day out. About 7 days later I attempted to pay the citation at the Bank and was told rental agency had alread paid. When I turned in car I was charged amount of fine 4500 krona (ok) and a "service fee" of 3000 krona! If I tried to turn in car without paying, then I understand fee. However I attempted to pay before returning the vehicle. This left me with bad taste for Icerental 4x4. No opportunity to pay on my own and no notice from rental agency before they paid and then expect high service fee. Staff treated us well. Sounds like policy issue.