When returning the car, they claimed the car door was scratched by a tree branch. I didn't take any photos during pickup, so I had no choice but to accept the blame.

Everything was fine, except that despite having ordered as full of an insurance as was available on the website I had to get a separate insurance at the car rental place which increased the price somewhat. This intransparency was not very nice.

Did not receive the car I reserved, got an older model with high mileage.

Too much time waiting for the driver to pick up at the airport. Vehicle in discreet conditions

Arrived and waited 35minutes for pickup, to then be told theres too many people for the minibus and would have to wait a further 25minutes until the bus returned. Poor quality car, radio didnt work, cruise control didnt work, shook\made odd noises at higher speeds. Ended up with a chip in the windscreen from a 2 day car hire, which results in me being charged £650. Complete rip off. Will never use again, along with advising everyone else not too.

Great, used the rebook reduced price facility.