Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.
S.Strand
United States
Reviewed: Tue, May 10, 2022
About Hertz:10.0/10
Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.
About QEEQ:10.0/10
The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.
Very good. The only issue was the long queue when picking up the car. I returned the car at 3 AM and surprisingly, there were two staff members available to collect the vehicle. Very nice. I returned the car two days earlier, and the charges were fair. I liked it. It was a super small car, but it accommodated three of us comfortably. The trunk fit two 28-inch suitcases.
Like: With all the other companies coming in around $700 this was an amazing surprise. Thank you!
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Customer Service
Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.
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