Ford Puma was extremely frugal on fuel and easy to operate.

N/A

I got an MG ZS, a vehicle is standard far less than I had booked (Toyota CH-R). European control cluster annoying, would have been ok if it was a higher pedigree vehicle. The MG handled terribly (tramrailed over small bumps in road) although interior was nice-ish.

The car was perfect for prepose

Easy process

Very terrible, picking up took more than 40mins, asked my details again although I had it booked through your app. Car inspection wasn't precise and When I went to drop off the car, was nearly falsely charged an excess of over $4000 for the damage that was already on the car, luckily I had pictures taken prior to hiring the car. And when called the Clayton branch, I was told the details of that particular vehicle's damages are storred in the system, so why I was given a piece of paper which said there was no damage to the car? How many customers may have or might suffer from this sort of incidents?

Counter after the departure hall not open even at 7am. (Other counters are mostly open). Need to walk more than 500 - 800 meter to another pick up counter. Inconvenient for those with heavy luggage.