Long wait at the counter to get the car. Car needed new wiper blade.

Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.

They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again

It would be helpful if you would help us make an informed decision about whether or not to do the prepaid gas versus just filling it up. are Philip was only $17, because it was a hybrid. Had I paid for the pre-fill it would have been way more.

Would have been nice to have a fob, but had to use a key to get in the Jeep the whole time. They said they don’t give fobs on Jeep Wranglers.

Overall a decent experience. The car served my needs. The thing I hated the most was that I had to pay a Security Deposit when I arrived, after I had already paid for the rental before I got there, and I also purchased the extra car insurance. I did not think that was fair. Plus that extra step cuts into the waiting time which was too long as well.