Will go somewhere else next time

United States

Reviewed: Fri, Jun 7, 2019

About FOX RENT A CAR: 7.7 /10

There was no line at the car rental and about 4 people on staff so we were helped right away. They tried to up-sell us on about 5 different things. One of which is insurance and they tell you that if you don't go with their insurance and the car ends up in the shop they will charge you the daily rent fee for as long as they can't rent the car. Maybe this is typical but I have never had a company tell me that so I would probably look around for a different company the next time that doesn't have this policy. The car itself had been cleaned but hadn't been given as much care as we are used to with rentals.

About QEEQ: 10.0 /10

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on FOX RENT A CAR SEATTLE AIRPORT

T.Sackett

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, Nov 13, 2019

“Met expectations and nothing more”

About FOX RENT A CAR: 9.0 /10

I did notice it until I was driving to my destination but the check engine light was on and remained on the whole time I had the vehicle. In addition the vehicle seemed to be out of gear even though it was an automatic that something could be wrong with the shifting or acceleration. I caused several minor scares throughout the time I had it.

About QEEQ: 10.0 /10

J.Somsen

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, Nov 7, 2019

“Easy Car Rental with Great Rates!”

About FOX RENT A CAR: 9.0 /10

They were super great!! They were very busy so the wait time was really long to get my vehicle but other than that no complaints. The staff was very friendly and professional.

About QEEQ: 10.0 /10

Booking was very fast and easy to navigate. I recommend downloading the app so you can use the E-Voucher at the pickup counter.

M.Schultz

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Wed, Oct 2, 2019

“Horrifically slow and inefficient pick-up experience”

About FOX RENT A CAR: 7.0 /10

The pick-up line was atrocious - even with 4-5 staff at the counter, it took 40 minutes to get to the front. I had a simple pick-up (only driver, online reservation, no extras) and it still took 10 minutes to be done at the counter - it was easily the most frustrating car rental experience I've ever had. The agents all seemed to be trying to upsell every customer on every possible item. The transaction technology was also really sluggish and antiquated - the kiosk I was on crashed halfway through.

About QEEQ: 8.0 /10

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Thu, Sep 5, 2019

About FOX RENT A CAR: 5.0 /10

We went to pick up the car from Fox Rent a Car and when we arrived at 10AM we were told they didn't have any full size vans/similar cars available that we reserved. After waiting for over an hour, we were then sent to Payless Car Rental who we were told would honor the price and provide us with the correct car. When we got there they told us they only had a standard SUV....after we went down to get it, there was no way our luggage would even fit in the car. So we went back to the counter and another person there was able to finally provide us with a Dodge Grand Caravan which we originally ordered. Will never order from Fox Rent a Car ever again....thought the whole point of reserving a car meant it would be there for us when we arrived.

About QEEQ: 10.0 /10