Worst car

Easy in & out. I was upgraded to an SUV for no extra charge because they were out of compacts.

Fix doesn’t partner with EasyRentCars for the price drop feature, but the cost seemed cheaper than I could’ve gotten elsewhere.

They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again

The pick-up line was atrocious - even with 4-5 staff at the counter, it took 40 minutes to get to the front. I had a simple pick-up (only driver, online reservation, no extras) and it still took 10 minutes to be done at the counter - it was easily the most frustrating car rental experience I've ever had. The agents all seemed to be trying to upsell every customer on every possible item. The transaction technology was also really sluggish and antiquated - the kiosk I was on crashed halfway through.

When the line is out the door and all other counters are empty, you need to forgo the time consuming up-sell and just get people into their cars. Waiting over an hour left me going to Dollar when I needed another car just because I did not want to wait, although you were less expensive.

No complaints!

The Jeep we rented had some electrical issues that effected the radio. It was really an inconvenience to have to go all the way back to the airport ( over an hour away) to exchange cars.