Was not given the car I booked and paid for. The one I got I had to return due to faults.

C.Little

Italy

Reviewed: Thu, Apr 18, 2019

About Keddy by Europcar: 8.0 /10

I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

About QEEQ: 10.0 /10

Good

Keddy by Europcar

Rome Ciampino Airport(CIA)

Rome

Italy

Full Size Van | Volkswagen Caravelle or similar

1 days rental

Relevant Reviews on Keddy by Europcar in Italy

Thomas

Italy

8-day rental

Full Size Van | Renault Trafic or similar

Keddy by Europcar

Florence International Airport(FLR)

Florence

Italy

Reviewed: Tue, Jul 16, 2024

“Europcar are fraudsters - Do not use.”

About Keddy by Europcar: 7.0 /10

Waited an age to get seen and then the agent stated they did not have the three child booster seats I’d ordered. She was wholly unhelpful and I had to be very forceful and insistent before she reluctantly managed to procure the child seats. On return the company have fraudulently tried to pin damages on me for defects that existed at the time of pick-up. Fortunately, I took photos before driving off but that hasn’t stopped them withholding my cash for the trumped-up “damage”. Disgraceful and illegal behaviour from what I had previously thought were a reputable organisatio.

About QEEQ: 10.0 /10

Great service. Would use again (but not to book a Europcar vehicle).

W.Niall

Italy

14-day rental

Compact | Fiat Tipo Estate or similar

Keddy by Europcar

Naples International Airport(NAP)

Naples

Italy

Reviewed: Mon, Aug 21, 2023

“Superflous”

About Keddy by Europcar: 10.0 /10

Car exceeded expectations, Staff were extremely helpful and friendly, the whole process was swift and efficient

About QEEQ: 10.0 /10

As a booking platform cannot get any better, was simple smooth easy to navigate. Flight was delayed, emailed customer service and they responded super quick and made contact with the car hire facility in my destination Airport to inform them of my delayed arrival.

L.Pitkanen

Italy

10-day rental

Economy | Peugeot 208 or similar

Reviewed: Sat, Oct 8, 2022

“Good for value”

About Keddy by Europcar: 9.0 /10

I booked a Peugeot 208 or similar and received a Skoda Fabia + A very short walk and easy access to rental station at Verona Airport. + At the counter service was smooth. + Third party insurance was accepted without further questions. + The final invoice was received very quickly - The staff did not present or check the car during pick-up or drop-off. - The fuel policy was full-to-full but tank was 7/8 at pick-up. - The car made vibration when driving over 80kph

About QEEQ: 10.0 /10

A.Tal

Italy

1 days rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Dec 17, 2019

About Keddy by Europcar: 6.3 /10

Had flat tire europcar could not find same or bigger car and I had to spend all day to find smaller car and half day to go from campitello to trento to get the smaller car instead of sending new tire the same day for the original car.

About QEEQ: 9.0 /10