Alquile el auto con un seguro, y cuando lo fui a levantar me dicen que no contraté nada...

Initially, they assigned the same car to us and another person, and later replaced it with a different car for us. During pickup, they added a lot of extra tow insurance and other fees without informing us, just hurriedly told us to sign at a few spots. The total rental fee was $300, but they ended up charging us over $200 more.

Reservei o carro para retirada e devolução no aeroporto MCO, mas a QEEQ, unilateralmente, alterou para o aeroporto de Stanford, me causando enorme transtorno para retirar o veículo lá. Por sorte, a funcionária da locadora era extremamente educada e prestativa e alterou a devolução para MCO sem custo, mas os funcionários da QEEQ nada fizeram, apenas disseram que a QEEQ cobraria pela reserva, eu retirando ou não o veículo.

The car we received was a downgrade, without prior notice. We were told our reserved car was unavailable, yet we saw someone who picked up their car after us driving our reserved model! It was extremely frustrating.

As a whole the experience wasn't bad, especially as the car was concerned, but the customer service for me was a total disaster. First, I was charged a second time for a 100% prepaid booking. I had to show them this on return, so they started doing something to correct it - and I'm still not sure whether they did it so that I didn't pay anything additionally. Second, nobody warned me that the moment I get out of the rental location, I will get into a city tunnel that is actually a toll zone. And the toll charges by Budget are anything but budget - it's a complete rip-off. I was charges over $22 for one single toll charge (and my friends living there told me they are paying somewhere between $1 and $2 for the same thing. Other than that - no problems, great car, well, nobody cares about marks and scratches in the USA, they don't even bother marking them on the protocol or checking for them on return, but I am already getting used to this.

First I paid for Easyrentcars 460,47 Euro on the 24th of June. And then I paid again, for the same car in the airport when I picked up the car 363,05 USD According to the Rental Voucher the total charges of the Rental Car is 460,47 Euro and the amount due at pick up is 0,00 EURO I want 363,05 USD back. Laszlo Solyom