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Incertidumbre y desasosiego en la recogida del coche.

Reviewed: Tue, Aug 24, 2021
About Hertz: 9.0 /10
Le enseñe a la persona de Hertz el bona de QEEQ donde ponia que teniamos contratada una franquícia de 1100€ y no valió para nada. Me dijo que las condiciones de Hertz eran 1800€ de franquicia y nos vimos obligados a contratar un seguro que nos costó 100€ porqué la diferencia de 700€ Hizo que no tuviesemos suficiente saldo en la targeta. Por supuesto el señor del mostrador de Hertz echó toda la culpa al intermediario, en este caso QEEQ. Nos hemos sentido engañados.
About QEEQ: 8.0 /10
Le enseñe a la persona de Hertz el bona de QEEQ donde ponia que teniamos contratada una franquícia de 1100€ y no valió para nada. Me dijo que las condiciones de Hertz eran 1800€ de franquicia y nos vimos obligados a contratar un seguro que nos costó 100€ porqué la diferencia de 700€ Hizo que no tuviesemos suficiente saldo en la targeta. Por supuesto el señor del mostrador de Hertz echó toda la culpa al intermediario, en este caso QEEQ. Nos hemos sentido engañados.
Standard | BMW 2 Series or similar

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Everley Burke

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Edwina Bloor

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I was inexplicably charged an overtime fee. The invoice shows that I picked up the car at 3:13 PM, I parked the car in Hertz's designated spot before 3:00 PM, and handed over the keys around 3:00 PM. However, the return time mysteriously changed to 3:47 PM. By that time, I had already completed check-in and security procedures. The rental company used the time they inspected the car as my return time and unjustly charged the overtime fee, which is ridiculous.
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Devin Gunther

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Winfred Bill

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About QEEQ: 10.0 /10

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