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Incertidumbre y desasosiego en la recogida del coche.

Reviewed: Tue, Aug 24, 2021
About Hertz: 9.0 /10
Le enseñe a la persona de Hertz el bona de QEEQ donde ponia que teniamos contratada una franquícia de 1100€ y no valió para nada. Me dijo que las condiciones de Hertz eran 1800€ de franquicia y nos vimos obligados a contratar un seguro que nos costó 100€ porqué la diferencia de 700€ Hizo que no tuviesemos suficiente saldo en la targeta. Por supuesto el señor del mostrador de Hertz echó toda la culpa al intermediario, en este caso QEEQ. Nos hemos sentido engañados.
About QEEQ: 8.0 /10
Le enseñe a la persona de Hertz el bona de QEEQ donde ponia que teniamos contratada una franquícia de 1100€ y no valió para nada. Me dijo que las condiciones de Hertz eran 1800€ de franquicia y nos vimos obligados a contratar un seguro que nos costó 100€ porqué la diferencia de 700€ Hizo que no tuviesemos suficiente saldo en la targeta. Por supuesto el señor del mostrador de Hertz echó toda la culpa al intermediario, en este caso QEEQ. Nos hemos sentido engañados.
Standard | BMW 2 Series or similar

Relevant Reviews on Hertz in Spain

Beacher Leigh

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Reviewed: Fri, Aug 8, 2025
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

Juliet Wyclif(fe)

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Reviewed: Sun, Aug 3, 2025
About Hertz: 10.0 /10
I think overall it's pretty good. There was no aggressive upselling of insurance. When picking up the car, there was a 'prepaid fuel option' for €97, and they said it would be refunded if the car is returned with a full tank. I was initially worried they wouldn't refund it upon return, but they did refund it when I returned the car fully fueled. I was also concerned about potential issues during the car return process, but they inspected the car on the spot and issued a receipt clearly and promptly. Everything was transparent and straightforward.
About QEEQ: 10.0 /10

Wright Beaufort

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Reviewed: Tue, Jul 29, 2025
About Hertz: 10.0 /10
Staff provided detailed explanations, did not push insurance, and we were lucky there was no queue.
About QEEQ: 10.0 /10

Devin Gunther

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Reviewed: Tue, Jul 18, 2017
About Hertz: 10.0 /10
Madrid Airport has return points at both T1 and T4. Choose T1 or T4 based on your flight without needing to call. T1, T2, and T3 are together, but T4 is farther away.

P.White

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Compact | Seat Leon or similar
Reviewed: Wed, Jan 16, 2019
“A misrepresented ripoff, insurance excess of euro32,000 is nothing but a scam.”
About Hertz: 7.7 /10
Good

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