Not sure I’d use hertz again

Convenient

Average

Overall service attitude was quite good, but there was constant upselling for a vehicle upgrade, claiming we had too much luggage and that the Ford Focus was too small, recommending a larger vehicle, which we firmly refused. In reality, the car we rented was in zone 3 area, where other cars like CRV4 and Nissan were also available. Therefore, it was possible to get a better car than what we had booked. It was raining heavily, and we didn't bother to choose carefully. The exterior looked fairly new, so we didn't switch. It had around 30,000 to 40,000 miles.

The line was quite long, it's a popular tourist destination and there were not enough employees.

Very satisfied, possibly because our rental coincided with the peak tourist season, resulting in longer queues.