More than impressed

Super efficient and professional – pickup and return were smooth as silk, and they even gave us a brand‑new 4WD. Absolutely awesome!

Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.

I have rented from Budget a few times.The process is always quick and seamless. Will recommend!

I have rented from EasyRentCars several times now - while I was living/travelling in Australia, and now that I am back in Canada. The process is always quick and seamless and I find that the prices are very fair. Will recommend!

All good and an easy process. Expected a Mitsubishi ASX and received a Nissan Qashqui. Loved the car. There was a small mark on the door when we picked up the car, but the guys said very minor issues are not a problem. This put our minds at rest. There was a bit of a push to buy additional cover (which was unnecessary). We were going to the Great Ocean Road for 2 days then skiing for 3. Snow cover would have to be paid for the full tenure of the hire, not just for the days needed. So we didn't take it. This would be improved to cover only the needed for the time and we may have purchased it.

I paid at EasyRentCars. I presented my voucher to the counter at Brisbane airport. First, the man up-sell me for a bigger car. I said no. I clearly remember I declined the Excess Reduction ('ER') insurance coverage at the counter. The man asked to me to sign on his little 6" screen. He didn't print me the contract as he said they're going paperless. However, I found my credit card is charged more than double of the car rent for this ER insurance. The email contract showed I accepted the ER insurance which I surely I didn't. I won't rent from Budget ever again.