The guy who received us was very friendly. Even though he knew we had a phone map, he kindly told us there were two routes to the hotel and gave us a map book.

The people waiting for me that oriented to the shuttle was not at the time and also was not identifying himself by being from the company. So we waited more than 1 hour.

the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.

Dislike: The car wipers were in very bad condition, the car's washing liquid was completely empty. During car drop-off, there was no company representative to collect the car, so there was no way to be sure no extra cost could occur since they could not check the car condition. I have returned the car in the exact condition I have received it, but no one could verify that!