Good

Very satisfied.

At the location, they tried to upsell me, claiming that California roads are difficult to navigate and suggesting a safer SUV upgrade for an additional fee. Their sales pitch was hard to refuse. Then they said I could choose any car between spots 60-99. A lot of misinformation followed, and I accidentally drove off in a car someone else had reserved. I couldn't exit the parking lot after scanning the QR code and had to return the car. The entire car rental process took almost 2 hours. In the end, I decided not to go with the SUV upgrade, got a refund for the price difference, and rented the sedan from my original booking. They gave me a car that's a tier higher than what I initially booked, which was a pleasant surprise.

They couldn't sell me an upgrade, so they gave me a lower-grade car. I booked a car with space for two 24-inch suitcases, but the Mini Cooper they provided had no trunk space. I had to pile the luggage on the back seat, increasing the risk of theft.

Wide variety of car models, vehicles are very new.

Like: I liked that i had a selection to choose from then the car was almost new and it had navigation sunroof, great gas mileage, and i did not have to fill it up when i came back. I got to enjoy driving not worrying about filling the gas tank.
Dislike: I wish the price would have been lower because i would have been able to rent the car longer and take advantage of the insurance bump up they offered to me.