Like: Sholanda at your DesMoines Location was especially helpful and awesome. I watched her interact with another (older) customer ahead of me..and she went out of her way to make sure everything was understood..including how to exit the airport and assisting in directions. I felt it was above and beyond what I normally witness or experience at any rental type situation. Sholanda is a true asset to your company.
Due to a lack of understanding of the vehicle model, the seven-seater model booked on the reservation page could only accommodate 5 people if it carried four large suitcases. Upon arrival, we had to upgrade the vehicle at an extra cost, initially quoted as $90 per day but negotiated down to $45 per day. This was not a good experience for the user, and there was also aggressive promotion of additional insurance. However, the car we eventually used was very good, and the return process was quite convenient.
Todo bien, el coche chevrollet malibu magnifico, lo unico malo que tarden tanto en devolver la fianza (400€), sigo esperando desde el viernes y hoy es lunes. Espero no tener inconvenientes en la devolución.
About QEEQ:8.0/10
Todo ok
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