a) Difficult to find bus pick-up b) Bus pick-up slow & counter service even slower ( 1 hr)

Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.

No help try to rent me two 8 seated vans well over 1,500.00

try to price more items to get higher rental price.

Not truthful about area tolls, deliberately pushing their EZ Pass device with exaggerations and lies. Tried to charge me for a second driver just because my traveling companion was paying the vehicle - that’s ridiculous! Claimed they would e-mail receipts at pickup and return, but never did - despite my telling them I hadn’t received either. Other car companies wouldn’t be renting out visibly damaged cars like the one I received. No windshield fluid. Isn't that a basic checklist item? Repeatedly offering additional insurance, despite my constantly saying no, not necessary. Damaged doors were not marked on checkout sheet until I took photos and demanded it be included.

The check in process would have been faster if I had brought my ins card.