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Search for Europcar Car Rentals in London

Upselling based on not having the car that you ordered

Reviewed: Tue, Mar 5, 2019
About Europcar: 7.7 /10
Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not
About QEEQ: 10.0 /10
Nissan Qashqai image
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Monroe Henley

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Jan 9, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Earl David

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Dec 19, 2018
About Europcar: 10.0 /10
Good, very convenient, no unnecessary fuss.
About QEEQ: 10.0 /10

Esther Katte

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Jan 24, 2018
About Europcar: 4.0 /10
They kept pushing us to rent more expensive cars.

Hulda Hutt

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Jun 22, 2017
About Europcar: 2.0 /10
At handover, it was 11 pm and no one reminded us to check the car properly. When returning the car, they mentioned wheel scratches, with the front wheel having a scuff and a scratch on the rear wheel. The front wheel had hit a curb but the rear wheel seemed to have old scratches that we could feel by touch. They claimed it wasn’t covered by insurance due to the low amount, so we had no choice but to leave.

g.Nutt

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Intermediate | Skoda Octavia Estate or similar
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Wed, Sep 4, 2019
“We received conflicting information during the car hire period when we had questions about extending”
About Europcar: 10.0 /10
We received an unexpected upgrade
About QEEQ: 9.0 /10

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