Good

Not bad, but it seems unreasonable for customers to bear extra costs just because the car model was upgraded to a larger one (the rental company claimed that the compact option was only a small electric car. Considering the inconvenience of charging and my unfamiliarity with it, I did not agree).

Staff pretty clueless but luckily the manager was there and he was on top of things

Excellent

Overall it was okay. It might have been due to our limited English proficiency, but we didn't hear the rental company mention anything about changing cars, so we were a bit confused when picking up the car.

Car wheel alignment was waaaay off. When we drove, it felt like the wheels were going to fall off. Unfortunately we were too far away to get the car replaced so had to deal with it.

El coche estaba en condiciones buenas, sin embargo había ciertos daños que presentaba como chapa rota, y daños en las copas de las llantas, sin embargo el auto funcionaba perfectamente

Excelente plataforma