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Live chat Email us Service Code: 5565773263
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Search for EZU Car Rentals in Melbourne
Reviewed: Wed, Feb 20, 2019
About EZU: 6.0 /10
I waited almost an hour to be picked up from the airport. The pickup process was very difficult as the counter staff could not speak English very well. They made us buy additional insurance because they said that the insurance provided by easyrentcars.com could not cover all damages, even though my booking info said otherwise. We spent close to an hour inspecting the car because they wanted to take a photo of every single scratch on the car. Would not recommend EZU as the pickup process was stressful, time consuming and frustrating.
About QEEQ: 10.0 /10
Toyota Yaris image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Yaris or similar

Relevant Reviews on EZU Melbourne Airport

D.Walker

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Compact | Toyota Corolla Hatchback or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Dec 23, 2019
“Excellent value for money”
About EZU: 9.0 /10
It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.
About QEEQ: 10.0 /10
We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.
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O.Shin Fu

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Medium SUV | Toyota RAV4 Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Jun 17, 2019
“Everything is smooth my booking till returning car.”
About EZU: 8.0 /10
Car condition is good.
About QEEQ: 8.0 /10
Very good so far.
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P.Kearney

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jun 4, 2019
“Charles was friendly & professional.”
About EZU: 8.3 /10
The only negative with the booking experience is the delay in receiving the $1500 deposit. I was told it would take 2 weeks for that amount to be returned to my account. I feel this is too long. Can this be looked into, please?
About QEEQ: 8.0 /10

B.Owen

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Full Size | Toyota Camry Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, May 25, 2019
“Easy seamless process.”
About EZU: 10.0 /10
Easy to deal with and I will use them again.
About QEEQ: 10.0 /10
Easy to use website and booking process.

S.Kurth

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Small SUV | Nissan Qashqai or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, May 2, 2019
About EZU: 7.0 /10
Pick up time too long.

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