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Live chat Email us Service Code: 9477319307
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Very good.

Reviewed: Thu, Apr 11, 2019
About EZU: 8.7 /10
Had to call a local number for pick up so that cost a lot from my UK mobile. Was surprised at no courtesy phone in arrivals area. However, we did receive a nice model upgrade from Qashqui to X-Trail which more than made up for that.
About QEEQ: 10.0 /10
Compact SUV | Nissan Qashqai or similar

Relevant Reviews on EZU Melbourne Airport

K.Adams

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Feb 15, 2020
“Great”
About EZU: 10.0 /10
Super friendly and quick service
About QEEQ: 10.0 /10

C.SCHNEIDER

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Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 10, 2019
About EZU: 9.0 /10
Nice and friendly staff. They pick up is at the airport in 10 minutes. I asked and got an upgrade car. Highly recommended.
About QEEQ: 8.0 /10

Christian Hoeffel

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Aug 5, 2019
“Weird, shady company that I would not use again.”
About EZU: 5.7 /10
This is definitely an upstart company that is bizarre. First, you wait for A LONG TIME to get the shuttle, then you're taken to the rental car office, which is basically an office building, which is nondescript. The rules for taking a car here are much more strict than a typical car rental agency- no messes, no spills or you get an extra charge. It took A LONG TIME to get the car with no wait, cant imagine what it would be WITH a wait. We luckily got the car back without incident. Another thing, they open at 8am, so if you have an early flight, you need to book with someone else, because you have to ask for an early drop off, and it's not guaranteed.
About QEEQ: 10.0 /10

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Full-Size | Toyota Camry Guaranteed model
Reviewed: Mon, Apr 29, 2019
“Very Easy to use”
About EZU: 9.3 /10
Overall experience of EZU was fantastic. Pick up service was great. Drop off service could have been better. Driver didn't even get out of his car to open the door or even help with unloading bags at the airport BUT i would still use them as overall great service and value for money.
About QEEQ: 10.0 /10

G.Lawrence

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 6, 2019
“I enjoyed the tour and on average enjoyed the vehicle but will not hire from EZU again”
About EZU: 9.0 /10
I was not able to understand the staff as they spoke in a different language After 3 days I still have not had my holding deposit refunded, rather peed off.

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