Like: Car was low mileage and in good condition. Staff were friendly and efficient. Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.
Absoultely awful - i am currently trying to make a complaint but even that is proving difficult. We were waiting for our car for over half an hour as such we were in a hurry to leave. We were told that we needed to bring the car back with a full tank of petrol other we would be charged 175 however when we were giving the car, the petrol was nearly on the warning as such we had to fill the car up before we had even got started!
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Happy with Hertz Elgin
Dislike: High excess - There was an opportunity to lower it to zero but the additional cost meant the hire deal would not have been competitive.
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