The car was new and in great condition. Both pickup and drop-off went smoothly. They briefly explained the insurance, and there was no pressure to buy it. Overall, it was a good experience.
The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.
The staff at the pickup location was very enthusiastic. Late at night, they helped us handle the issue with the demagnetized credit card information entry. It was a very pleasant car rental experience.
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