CAR RENTAL REVIEWS ON DOLLAR IN DUBAI

Efficient return process

Staffs were friendly

Their service point is easily visible upon exiting the airport, making it very convenient to find. The car pickup process was smooth, and for the return, since I wasn't familiar with the area, I parked in a nearby lot. The staff came over to inspect the car, which was very convenient.

The service staff was very nice. The process of checking documents and confirming the order took a bit long, around 20 minutes.

Very satisfied.

It's alright, but you need to wait in line for a while.

Very satisfied.

Satisfied

Very satisfied

Excellent service.

No extra charges.

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

Use DOLLAR all the time Very friendly staff and high quality cars

Good app, but having issues with my points not being added onto the system

Satisfied

The local rental company provided excellent service. We arrived late at the store before renting the car, but they extended the time for us. They also allowed an extra hour when returning the car. Dropping off at T1 instead of T2 made it more convenient for our international flight!

So much quicker to hire a car here then in Abu Dhabi

As ever no price drop never had it EVER

As soon as you walk out of the airport, there’s a car rental counter on the left, but that’s for walk‑in rentals, not the one we booked. Our pickup location was inside the Car Rental area in the parking lot. Check‑in at the counter was great – whenever we didn’t understand something in English, they actually helped translate and clearly went through all the terms. Getting the car was smooth too. We tipped the staff 10 AED, and he patiently explained the key traffic rules. The vehicle inspection was fine, we just uploaded the photos to the app, then he gave us a QR code parking ticket – scan it at the barrier and you can drive straight out.

Tip: use Google Maps Street View in advance to get familiar with the roads and signs so you don’t get lost. Personally, I found Google Maps navigation a bit unfriendly for Chinese users, so I switched to Amap (Gaode). It was almost flawless. Using Amap’s real‑time navigation (not offline), we drove for about 2 hours and only used around 400 MB of data – very efficient. With a 2 GB/day high‑speed data plan, it’s more than enough.

The only small hiccup: on the fourth day, the dashboard showed a low key fob battery warning. I didn’t contact the rental office; I just bought a CR2032 battery at a supermarket and replaced it myself. I did reach out to QEEQ customer service, and they called back promptly to check in. I told them I’d already fixed it by changing the battery, and they still followed up very patiently. Overall, it was a really pleasant experience. (I brought my own dashcam with a suction mount, not adhesive – quick wiring and it worked perfectly.)