CAR RENTAL REVIEWS ON AVIS IN CHICAGO

Very satisfied.

Very professional. Since I completed the check-in in advance, the car pickup process was very quick.

A brand-new car with only three thousand miles, hybrid car that's fuel-efficient, spacious, and comfortable to drive.

Pick-up location was under staffed so I had to wait quite a while.

The person who helped us change the car from the first to the second understood us and found a solution in minutes. Thanks AVIS.

We paid what was offered.

Arrived at the store early in the morning and was greeted by a friendly white lady. Mentioned I purchased full insurance, she checked the policy and said everything was fine. The process was quick and I didn't encounter any aggressive upselling. The parking garage is newly built, with spaces marked by letters and numbers, making it easy to navigate.

Easy to find and simple procedures. Quick pickup.

No upselling. Karla provided excellent service and upgraded the car for free.

The overall service was pretty good, and the process was quite fast.

Excellent

Fast service

Very quick.

Very good, Avis is very professional and even simpler than I imagined!

The overall service was very satisfactory, though there was a minor issue. The car pickup was at the rental building near ORD MMF. An AVIS staff member wearing red glasses assisted me, but the charged amount was higher than what I initially booked, and I wasn’t informed about it. I double-checked the amount later and found the discrepancy. Fortunately, I raised the issue immediately, and they corrected it. However, you should be careful, as the difference was about $300, which is quite significant.

Satisfied

Not bad.

Good attitude

Very satisfied

The service was quite good, and they briefly introduced the insurance options.

Very satisfied