Vehicle itself was clean and counter staff helpful but the car was not full (closer to 90%) and it also had only a 2% charge. As a hybrid, I'd expect better. Due to the small gas capacity, we were suddenly on empty during our initial journey.
It was average. Initially, I confirmed a cheap car, but Avis canceled it. Then I ended up renting a more expensive one. During return, they insisted there was a scratch and charged 233 euros.
Very clear explanations, and the car was in good condition. I asked and confirmed that full insurance was already purchased through QEEQ, so it was all good.
Staff were pretty good, easy to talk to, and all the paperwork went smoothly following the group rental instructions. The actual car they gave us was an Audi Q2.
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