DRIVE CAR RENTAL CAR RENTAL REVIEWS

The car's condition was quite average. The windows had an oily film, making the front windshield very blurry at night when it rained. The interior light was broken, and one car door was extremely difficult to open. The car roof was also dirty, likely from scratches caused by luggage. Although I added the store's WeChat account, the staff didn't speak Chinese. When we couldn't find the return location and asked for help, they just pointed out we went the wrong way and told us to keep circling without clear instructions.

Satisfied

The staff told me I was very lucky as I was the first renter of this car, a brand-new vehicle with only 63 kilometers on it.

Easy pickup and return, satisfactory service

The service was excellent, and the staff was very enthusiastic. The car had low fuel consumption, providing a fantastic user experience! When returning the car, I didn't have time to refuel, and the charges were very reasonable. There were no upsell attempts throughout the process, and the car replacement took about five minutes in total. Highly recommend!

The staff was very professional.

It's okay!

Overall satisfied, but the last-minute vehicle replacement wasn't communicated in advance. The replaced car had a hard-to-open side door, a missing exterior door guard, and an unpleasant smell inside, which affected the experience. However, the driving condition was decent.

Very satisfied

Friendly and welcoming service

Satisfied

Highly satisfied.

The pick-up and drop-off process was relatively smooth.

The customer service team is enthusiastic, and communication in English is seamless.

Satisfied

Very satisfied, very pleasant.

Very efficient, and the store was easy to locate.

Great service, the staff were very patient.

Convenient, directly across from the hall.

Good experience, it was simple, quick, and hassle-free. The car was in good condition too.