Excellent

I was talked into upgrading the car and thought we had a nice car until we were in the light and noticed the car was pretty dirty, we had to fill the front right tire with air every other day! And also has no wiper fluid! I don’t think these are things we should deal with when renting a car. When we called the customer service during our stay they said there is nothing we can do.

Easy to use.

The vehicle met my expectations, while not what model I expected I was not disappointed with the vehicle. I received a Nissan Altima which was very fuel efficient and was a nice vehicle

The online rental process went very well and the only issue is the time it takes between completing the initial rental form and waiting to find out if it is accepted.

Like: Efficiency of personal
Dislike: The front windshield washer container was cracked. No fluid was in it. We bought a gallon of good solution and it leaked immediately on the ground.

Dislike: Waiting to pick up the car. There were two to three people working and a line of people out the door waiting. It took us at least 45 minutes to get to an agent.

Like: Fast and efficient. Good price
Dislike: Building could get a make-up job.