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Good value!

Reviewed: Mon, Jan 1, 2018
About Europcar: 9.6 /10
Like: Service staff AMINAH at London Heathrow pick up was excellent. Friendly and efficient...even though it was near Christmas and I arrived at a time when the colleagues were going to take a group photo, she helped out immediately and was very friendly and helpful. Good job Aminah and thank you!
Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.
Intermediate | Skoda Superb or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Jennifer Sapir

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Reviewed: Sat, Oct 4, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Octavia Edith

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Reviewed: Fri, Jun 16, 2017
About Europcar: 8.0 /10
The service was not enthusiastic, just average.
About QEEQ: 8.0 /10

R.Bradley

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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
“Disappointing”
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

C.Robson

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Economy | Volkswagen Polo or similar
Reviewed: Tue, May 31, 2022
“Easy, simple with friendly staff”
About Europcar: 10.0 /10
Staff were brilliant
About QEEQ: 8.0 /10

L.Aslam

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Intermediate | Skoda Superb or similar
Reviewed: Fri, Jan 5, 2018
“Easy Process”
About Europcar: 8.0 /10
Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.

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