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Good value!

Reviewed: Mon, Jan 1, 2018
About Europcar: 9.6 /10
Like: Service staff AMINAH at London Heathrow pick up was excellent. Friendly and efficient...even though it was near Christmas and I arrived at a time when the colleagues were going to take a group photo, she helped out immediately and was very friendly and helpful. Good job Aminah and thank you!
Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.
Intermediate | Skoda Superb or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Gustave Gold

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Reviewed: Mon, Dec 23, 2024
About Europcar: 10.0 /10
Very satisfied, the entire process took very little time!
About QEEQ: 10.0 /10

Elma Ferdinand

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Reviewed: Sat, Jan 20, 2024
About Europcar: 10.0 /10
Overall satisfactory. Due to a 15-hour flight delay, the staff first commented on my luggage volume, then claimed my insurance didn't cover it, but I declined both.
About QEEQ: 10.0 /10

Phoenix Barnard

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Reviewed: Tue, Aug 1, 2023
About Europcar: 4.0 /10
The staff was Indian and had a condescending attitude.

Mike Sally

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Reviewed: Mon, Jul 31, 2017
About Europcar: 4.0 /10
Persistently pushing insurance and failing to mention important things when renting the car, such as the congestion charge in London.

Hulda Hutt

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Reviewed: Thu, Jun 22, 2017
About Europcar: 2.0 /10
At handover, it was 11 pm and no one reminded us to check the car properly. When returning the car, they mentioned wheel scratches, with the front wheel having a scuff and a scratch on the rear wheel. The front wheel had hit a curb but the rear wheel seemed to have old scratches that we could feel by touch. They claimed it wasn’t covered by insurance due to the low amount, so we had no choice but to leave.

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