Great Payless rental experience

pickup was at Avis, so you may want to note in the reservation process.

I never received any price drop notifications

Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.

All good. No issues.

I believe I left a hat in the car and submitted a lost and found. The process of lost and found was a little complex.

Nobody showed up with shuttle and nobody answered phone at office. Horrible service. Would not use again. Ended up having to rent alternative, on the spot at other vendor, for more.

The car did not even come close to my expectation. Never before have I rented a car that was a bare bones as this. When I reserved the car I expected to get a basic car. But this was way below basic (no power anything, windows doors) and then they tried to upsell/upgrade me at the counter for even just a basic car. if I would have know that was what I should expect I would have rented from another company and gotten a better car for the same price.