Deal with a big company directly. Less stress and great service.

Picked up a Tiguan SUV at Ottawa airport and it was perfect—tons of space for all my luggage, simple paperwork, friendly service, and it was super comfortable cruising on the highway. Dropping the car off at Toronto airport was just as easy: hand the keys to the staff and you’re done. Overall a really smooth rental experience. The only minor issue was the car key battery dying and needing a replacement, but everything else was great. QEEQ’s customer service was also really helpful. I noticed some differences between the contract and my booking, so I checked with them. They patiently verified everything and confirmed the contract terms did match the order; the rental company just hadn’t listed them clearly. That really put my mind at ease. If you’re renting in Canada, try to choose a company that includes third-party liability coverage—many don’t. Budget is one of the few that does. It’s a bit more expensive, but definitely worth it!

The car was upgraded

Very satisfied

Pickup and return were very fast, no sales pitches, and the return signs were fairly clear.