Friendly and helpful staff, will go back again.

The car model availability was random. I wanted to rent a Ford Focus but it was always unavailable. There were very few automatic cars. I ended up with a Korean car, a SsangYong. The first one had a side door that couldn't be opened from the inside. The second one was an old, beat-up piece of junk. Finally, I got another SsangYong which was just okay.

Good value for money

Faster processing of deposit refund would be ideal

I. Not advertised in their arrival information, be aware that the Pickup point was at local hotel 400 yards walk from Airport Arrivals and no respite from the weather. 2. Not all the minor damage to the car was indicated on the vehicle hire sheet. When I returned the vehicle they were certain that there was extra minor damage to a wheel trim. However when I asked to check their past computer records, it was found that this damage had already been reported.

Simple booking process; good value.

On returning the car I stopped in Farrington to top up fuel when car wouldn’t start. Due to the car running out of Adblu I wasn’t able to start car. I called office which then was asjed to buy and topup Adblu. On doing this the car still didn’t start so RAC had to be called. This cause a lot of stress as I had a 6 mth, 4 year & 6 year old and a flight that day. This is something that should of been checked before hiring a vehicle.

Staff is very feiendly, perfect service!