Friendly and helpful staff, will go back again.

Car showed a warning light which was a bit off putting, but otherwise excellent. Counter staff brilliant on arrival as one of our party on later flight and driver went back immediately to fetch I was also very surprised to be charged a premium to got to Arran

We arrived late at night to the Edinburgh Easirent. Paul was on the desk and he quickly and efficiently got us on our way with a great Seat car. Great service and smooth pick up.

VERY slow pick up process, staff tried to limit mileage to 100 miles per day despite car being booked with unlimited mileage. Still waiting for fuel deposit refund.

Excellent!

Car wasnt clean. Staff were helpful and professional

My flight was delayed by 5 hours because of the drones at Gatwick. When I got to the rental place they had given my car away as they thought I was a NO SHOW. They must have known the airport had been closed and the flights were delayed. They would not honour my booking and said that they could give me another car but i would have to pay more. I had travelled from Australia that day because my father was unwell and had to get to Essex asap. I felt under pressure and paid additional monies to get on my way. The staff were most unhelpful and i wasnt the only one who thought this. There were a few of us waiting for cars to pick up at the same time whose flights had been delayed. Will not be using them again. Total rip off. BEWARE.