Friendly and helpful staff, will go back again.

Tried to discuss issues but they just were not interested! Only after I lodged negative feedback did they want to discuss - sorry - too late! Never will use again!!!!

Surprisingly friendly and efficient, but only once at the location, which was a real pain to get to: shuttle bus to nearby off-airport parking runs only 3 times an hour, which is no good if you're in a hurry.

They could improve the signage at the airport to the shuttle transfer area.

In side windscreen dirty. I was surprised when asked for £1,500 ‘deposit’ from my credit card. Many would not have the capacity to accommodate that request.

Like: At 12Am midnight, Mark,Arek and Joe were very friendly in dealing with my request. Note my flight was delayed by 2 hrs. They helped me to select, understand the car, loading luggage and provided comfort.
Dislike: I booked 5 seater car but at the end what was offered was 4 seater car.