Car was exactly what we expected. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.

Q-PARK is easy to locate, but there are no rental company signs after entering. Booked a Japanese car but received a four-wheel-drive American car. Driving performance was fine, but the fuel consumption was high with low endurance, requiring frequent refueling. The hybrid feature was practically useless. This is a British local company with high fees; they charged a £1500 deposit at pickup, which is five times that of SIXT. If any violations occur, the company charges a £75 service fee, nearly double SIXT’s charge. I won’t rent from this company again.

My experience with this rental company was very unpleasant. I booked two Volvo 60s, but ended up with Volkswagens. The trunks were smaller, but they insisted it was the same class of car, so I couldn't argue. The other car booked was a Ford 7-seater, but we got a 5-seater and they wouldn't refund the difference, claiming it was the same class. Additionally, they charged us extra for two additional drivers and promised a refund in seven days, but we never received it until the rental platform proactively refunded us. Due to some operational error, we failed to pay the parking fees, and both cars received penalties at the same place and time. The company only sent us the fine for one car a month later, but deducted a £55 management fee without explanation for the second car. After much follow-up, we received the other fine a month later. The service attitude and efficiency were really disappointing. I will never use this rental company again, and I advise others to be cautious when choosing car rentals.

Not good, too many mileage restrictions. Even after purchasing unlimited mileage, there were still charges at the end. The car was in very poor condition, with no air conditioning, and the key remote was broken, often failing to lock the car. This was the worst car rental experience I've had abroad. They didn't provide a full tank of gas at pickup but charged for a full tank at return. Extremely poor service. Another rental company I used for this trip did not have these issues.

The service attitude was average.