Great app and rental service - EASY!!!

The staff explained everything clearly when we picked up the car. We purchased full insurance on-site, including what is covered and what is not, the type of fuel to use, which number to call in case of issues, and the exact parking spot to retrieve the car.

Was smooth and easy working with.

Found it very easy to work with.

Very satisfied. The staff at the rental office were very friendly when we picked up the car. Although our English was not good, they patiently explained all the necessary details. After completing the procedures, a staff member even led us to the car.

The store assistant noticed that we had 4 suitcases and thoughtfully upgraded us to an Outlander with a larger trunk. The car, a 2021 model, was in excellent condition and we had no issues throughout our trip. Additionally, being a hybrid, it was quite fuel-efficient. We were very satisfied with the car. The store assistant was of Indian descent and his English accent was a bit difficult for us at first. Thankfully, we met a kind lady who helped us translate everything, which made it possible to sort out the extra driver and full insurance. We hope others have the same good luck as we did.

A 41 NZD airport construction fee was charged, which was not clearly mentioned when booking.