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Disappointed we didn't get a rave 4 as the booked said

Reviewed: Sun, Jan 12, 2020
About Europcar: 7.7 /10
Was not given the car we had booked. Instead was offered a Nissan Quashqai
About QEEQ: 8.0 /10
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Janet Bob

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Reviewed: Thu, Sep 26, 2024
About Europcar: 10.0 /10
Excellent overall service. The entire process was completed within 10 minutes without any upselling or poor service. Everything went smoothly.
About QEEQ: 10.0 /10

Tina Robbins

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Reviewed: Mon, Apr 15, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Amos Ella

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Reviewed: Thu, Jul 26, 2018
About Europcar: 6.0 /10

Harold Kellogg

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Reviewed: Fri, Jul 29, 2016
About Europcar: 10.0 /10
The Europcar staff had a great attitude and were very efficient. The car they provided was new and the driving experience was pleasant.
About QEEQ: 10.0 /10

M.Idris

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Small SUV | Opel Crossland X or similar
Reviewed: Fri, Oct 14, 2022
“It was a splendid vacation with an excellent service support from Europcar.”
About Europcar: 9.0 /10
I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.
About QEEQ: 8.0 /10
I swap with another car so no comment on that matter.

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