Must use EASY RENT CARS AP if renting a car!!!

American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip. The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.

My only complaint was I had to drive a mini van because they were out of compact. Car was banged up a little and turn signal out.

Like: I had booked 9 pm instead of 9 am. Agent was able to adjust my reservation to resolve the problem.
Dislike: It was a great experience. There was nothing that I didn't like

Like: Great CS Rep (Henry) for the extra help. Outstanding service
Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags

Like: Great price. Pickup from airport was positive - great shuttle staff.