Like: Love the personal interaction of the manager,Christian. Made you feel like a million dollars Christian greeted and follow through with everything with excellence
Well they only had one person at the counter. Spent 40 minutes waiting to get my car. The tire had a small leak and I had to stop twice a day to fill with air. It was not easy finding the shuttle to Green Motion.
About QEEQ:7.0/10
Booking the car was simple. Wish they would have mentioned the toll fees.
My reservation was cancelled , even though my flight was early, and they had cars available. I was told I would have to go online to get another reservation and then I would have to wait an Additional 30 minutes for it to show up in her system even though I had waited 30 minutes for the shuttle and another 30 at the counter. Staff was rude and did not even apologize.
No one could find out why it was cancelled. Van driver was friendly.
Wasted almost 2 hrs. Took the shuttle back and walked right up to another counter to get a car (perfect driving record, over 25, and rent frequently) Thought I would try this company. Never again and have already took friends to Never rent, or Park there, ever.
American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip.
The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.
Like: Great price. Pickup from airport was positive - great shuttle staff.
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