Very good experience

The wait time was a bit long, but the staff's explanations were thorough. The process was simple and convenient. The price differed somewhat from the online quotes in our country, mainly due to insurance.

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

easy to use

I can promise you I will never rent from Fox and I will tell this terrible experience for all of my friends.

The car was exactly what we needed and reserved for us. The issues began when we had a flat tire and needed assistance. Roadside assistance and customer service through fox was horrendous. Luckily my husband was able to put on a spare and we drove to the nearest fox location to swap out the vehicle. They did proceed to charge us since we did not fill up gas on the way with a donut on the car. Classy service.

Would use again.

Waited for a while during renting process. The biggest issue was that there was no indication at reservation time that basic legally required insurance was not included in the rental rate. This was not being transparent on the part of both easyrentcars and Fox rent a car. Hence, I had to pay a lot more during rental for insurance which made this a much more expensive rental than I thought it would be. Very disappointing experience and non transparent rate display during search and reservation time. The cost of extending the reservation by a day was very exorbitant.