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Search for Europcar Car Rentals in Auckland

Won’t use europcar again

Reviewed: Sun, Jan 5, 2020
About Europcar: 8.7 /10
We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all
Suzuki Vitara image
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Suzuki Vitara or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Donahue Rudolph

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Jan 30, 2025
About Europcar: 2.0 /10
The queue was long, and the staff worked very slowly. I waited for almost an hour.

Mike Miler

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Small SUV | Kia Niro or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Jan 27, 2025
“Eruopcar Auckland is SCAM”
About Europcar: 2.0 /10
NEVER AGAIN EUROPCAR! They are saying we returned the car damaged. But we didn't. Anyway, they charged us more than 2000NZD 3 weeks later!!!! Calling them didn't get me anywhere as they only had the information "it's damaged". Sorry. The department responsible for this is not available. Get Europcar out of your system!
About QEEQ: 10.0 /10

Phil Adela

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Jul 20, 2024
About Europcar: 6.0 /10

Switched to a Ford Mustang Mach-E, and the condition was average.

We had a half-day layover in Orlando and decided to explore the city. A taxi from the airport to downtown costs $100, so we decided to rent a car. With four people and lots of luggage, we booked a Mitsubishi Outlander. However, upon pickup, we were informed it was unavailable and were given a Ford Mustang Mach-E instead, with an additional $20 fee. This shouldn't have been charged to the customer, as it was the rental company's fault. The car was smaller, and we had to place some luggage in the front seat, which was quite frustrating. I didn't argue since it was just for half a day. (Switching to a Kia Carnival would have cost an additional $20)

About QEEQ: 10.0 /10

Betsy Butler

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, May 2, 2018
About Europcar: 10.0 /10
Excellent service, no queues.

Jenny Carrie

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 14, 2016
About Europcar: 8.0 /10
Everything was great. Picking up and dropping off the car was convenient with no inspections, showing full trust. I wanted to give 5 stars, but during pickup, they convinced me to buy what seemed like battery insurance. My English isn't good, so I didn't understand and paid an extra 100 NZD even though I had already bought full insurance!
About QEEQ: 10.0 /10

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