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Check-In in Auckland was a total disaster, but the car was good

Reviewed: Thu, Jan 9, 2020
About Europcar: 7.7 /10
The chek-in was a total disaster, about an hour with nobody in front of us. They said the problem was all on Easy Rental that messed up everything.
About QEEQ: 8.0 /10
Medium SUV | Toyota Highlander or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

George Anthony

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Reviewed: Sun, Feb 23, 2025
About Europcar: 8.0 /10
Overall, it was decent. The rental process for foreign companies is complicated and requires patience for queuing and waiting.
About QEEQ: 10.0 /10

Freda Mackintosh

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Reviewed: Mon, Jan 27, 2025
About Europcar: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Betsy Butler

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Reviewed: Wed, May 2, 2018
About Europcar: 10.0 /10
Excellent service, no queues.

Myron Hewlett

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Reviewed: Sat, Mar 11, 2017
About Europcar: 2.0 /10
Poor service, waited a long time, constant upselling, the car had only 3/4 tank of gas. Ordered a booster seat but got a child seat instead, with no refund.

R.Buckthought

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Medium SUV | Suzuki Vitara or similar
Reviewed: Sun, Jan 5, 2020
“Won’t use europcar again”
About Europcar: 8.7 /10
We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all

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