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Check-In in Auckland was a total disaster, but the car was good

Reviewed: Thu, Jan 9, 2020
About Europcar: 7.7 /10
The chek-in was a total disaster, about an hour with nobody in front of us. They said the problem was all on Easy Rental that messed up everything.
About QEEQ: 8.0 /10
Medium SUV | Toyota Highlander or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Mirabelle Ingersoll

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Reviewed: Wed, Dec 13, 2023
About Europcar: 10.0 /10
Great service attitude. Although I don't understand English well, they patiently used a mobile translator to communicate.
About QEEQ: 10.0 /10

Myron Hewlett

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Reviewed: Sat, Mar 11, 2017
About Europcar: 2.0 /10
Poor service, waited a long time, constant upselling, the car had only 3/4 tank of gas. Ordered a booster seat but got a child seat instead, with no refund.

DD

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Medium SUV | Suzuki Vitara or similar
Reviewed: Tue, Dec 31, 2019
“Great vehicle and easily accessible from the airport.”
About Europcar: 7.7 /10
There weren’t any spaces to park the car at the rental return at the Wellington airport.
About QEEQ: 10.0 /10

Y.Ho

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Small SUV | Suzuki S-cross or similar
Reviewed: Mon, Dec 30, 2019
“Excellence”
About Europcar: 10.0 /10
The car was expected my expectation in a positive way as I was upgraded to a larger SUV which is nice and spacious. It took awhile to queue to pick up the car. I think it could do it better with more staffs.
About QEEQ: 10.0 /10
It was a good experience overall.
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I.Duley

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Economy | Holden Barina or similar
Reviewed: Thu, Sep 5, 2019
“We had to queue up at the Europcar reception for over 60 mins with 3 tired kids.”
About Europcar: 7.7 /10
Waited too long to get the car and staff were not very helpful.
About QEEQ: 10.0 /10
EasyRentCars was easy to book

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