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Excellent experience and great value

Reviewed: Wed, Jan 1, 2020
About Europcar: 9.0 /10
The drop off location at Gatwick north terminal is not very well signposted and the turning easily missed.
About QEEQ: 10.0 /10
Small SUV | Nissan Qashqai or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Carol Hamlet

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Reviewed: Thu, Oct 9, 2025
About Europcar: 10.0 /10
Picking up and dropping off the car at Heathrow Airport T4 branch is very convenient.
About QEEQ: 10.0 /10

Francis Lincoln

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Reviewed: Wed, Feb 12, 2025
About Europcar: 8.0 /10
Overall satisfied, but you need to be discerning. It's an Indian-operated store that promotes additional insurance—just decline if you're not interested, and their attitude will remain professional. Here's an interesting detail: we initially booked a small SUV, but when the staff saw we had 3 pieces of luggage, they said the car we booked could only fit 2 pieces and asked us to pay an extra £30 per day. When I refused, they eventually said 'never mind' and upgraded us to a bigger model for free, likely because they didn't have the car we originally booked. In the end, we were quite happy—the rental and return process was quick and convenient. The shuttle bus to the pick-up location takes about 15-20 minutes.
About QEEQ: 10.0 /10

Thera Jeames

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Reviewed: Mon, Aug 5, 2024
About Europcar: 10.0 /10
When picking up the car, they noticed we had a lot of luggage and upgraded us to a larger vehicle at the same price. The car was brand new, easy to operate, and the service was excellent. Returning the car was a bit difficult to locate, and we ended up paying a £5 parking fee after spending 2 minutes in the airport parking lot. The deposit was refunded the next day, which was very good.
About QEEQ: 10.0 /10

Benjamin Lowell

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Reviewed: Sat, Aug 19, 2017
About Europcar: 10.0 /10
Picking up the car in London required taking a shuttle from the airport, but the pick-up was smooth. Returning the car in the Scottish Highlands was easy, as the staff just checked it quickly.
About QEEQ: 10.0 /10

D.Milnes

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Jun 10, 2019
“Super service, but always shocking insurance additions.”
About Europcar: 10.0 /10
Car was as expected. Insurance was high but Elena was good and gave us the lowest rate for fully comprehensive. She tried to help lower the costs. Much appreciated.
About QEEQ: 10.0 /10

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