Great vehicle and easily accessible from the airport.

Pretty good, but had to wait a while for the car to arrive.

Great service attitude. Although I don't understand English well, they patiently used a mobile translator to communicate.

Easy pickup, brand new car provided, excellent service.

Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.

To pay the huge price for 2 days car hire a GPS should be accessible in the car at no extra charge.

What is a price drop protector?