Perfect experience

Ben K

New Zealand

Reviewed: Mon, Dec 16, 2019

About Thrifty: 9.3 /10

Perfectly smooth. The staff at the Dunedin Airport counter was awaiting my arrival and gave a free additional driver add-on for my partner. The car was mechanically perfect. Do check the condition of the car as they may not report small scratches or dents, etc. so take a photo and email them as evidence so that you won't get penalised when you return it or verify together with one of their staff, just like we did.

About QEEQ: 9.0 /10

Process itself and price protector were great. Slightly irritating to have to confirm my credit card details for a second booking (cancelled the first one due to an adjustment and its refund was almost instant). All good in the end but the search function in the Android app was quite bad when it couldn't pick up the right rental station or the city itself. Cust svc staff helped by providing a URL to book. Android app is really unstable with many reboots.

Medium SUV | Toyota RAV4 or similar

1 days rental

Relevant Reviews on Thrifty in New Zealand

Winifred Raglan

New Zealand

1 days rental

Thrifty

Wellington Airport(WLG)

Wellington

New Zealand

Reviewed: Sat, Apr 26, 2025

About Thrifty: 10.0 /10

The vehicle provided was very new and in excellent condition. Returning the car was very simple – just handing over the keys was enough. Overall, very satisfied.

About QEEQ: 10.0 /10

Julie Maltz

New Zealand

1 days rental

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Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Tue, Feb 18, 2025

About Thrifty: 10.0 /10

The staff, both in Chinese and English, were easy to communicate with, polite, and friendly. They didn't try to upsell any products, and the overall process was quite efficient.

About QEEQ: 10.0 /10

Beau Bentham

New Zealand

1 days rental

Thrifty

Queenstown Airport(ZQN)

Queenstown

New Zealand

Reviewed: Mon, Jun 24, 2024

About Thrifty: 10.0 /10

Overall okay

About QEEQ: 10.0 /10

Geraldine Evan

New Zealand

1 days rental

Thrifty

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Sat, Mar 10, 2018

About Thrifty: 2.0 /10

1. They did not recognize the NZTA certified translation. They insisted on a different format from the QEEQ platform, which was just an A4 paper, even though the content was the same. In the end, they only glanced at it and handed it back to me. The service is far worse compared to AVIS and HERTZ. 2. On the day of rental, the Auckland domestic terminal was staffed by a lady who appeared to be of Indian descent. She greeted Westerners enthusiastically but was indifferent towards Chinese customers. 3. The Thrify website clearly states that they accept NZTA certified translations, so why was the Thrifty Auckland domestic rental point so difficult? 4. Despite the difficulties during pickup, the return process was relatively smooth.

About QEEQ: 10.0 /10