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Search for Routes Car Rentals in Vancouver

Easy car rental good, actual car rental company not so good

Reviewed: Wed, Nov 20, 2019
About Routes: 6.7 /10
Vehicle exactly as booked. Pick up process was took about 10 minutes but getting the car took another 15. AND it wasn't clean. Had to wait an extra 5 minutes for a wash and the floor was not vac,d, windows dirty. For the price, good value, but Routes needs to streamline their operation. Drop off took about 15 minutes as that was also another painful process. Shuttle service was good comparable to others. Also make sure you have a copy of your insurance
About QEEQ: 10.0 /10
Nissan Rogue image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

SRA

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Sep 29, 2019
“Too many surprise costs when I picked up my car at a time when it is too late to do anything about”
About Routes: 6.7 /10
The price quoted was extremely good however I did not realise that I would have to buy their car insurance as they would not accept any car insurance outside of north america so could not use the global coverage I already had and is accepted by every other rental agency I have ever used in Canada and in the USA. This increased my rental charge by about 65%.
About QEEQ: 8.0 /10

Jay

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 26, 2019
“Overall experience was very pleasant.”
About Routes: 9.7 /10
Shuttle pick up time was longer than expected. Shuttle driver and counter staff were very polite and friendly. More shuttle service and additional counter staff will be helpful for faster customer service.
About QEEQ: 10.0 /10
It was very easy to book online.

A.N.

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Aug 6, 2019
“Gave me wrong car”
About Routes: 5.7 /10
After multiple conversations, Routes told me they would give me the car I actually reserved. Even though they were polite, both times they did not call me back as they said they would. Couldn’t even complain at return time as the return experience was horrible and took almost an hour. The car they gave me was fine, but not the car I wanted.
About QEEQ: 10.0 /10

R.Aba

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Large SUV | Dodge Durango or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 25, 2019
About Routes: 8.0 /10
Location was just a bit hidden but overall it was good. still waiting for the 500 cad deposit to clear.
About QEEQ: 10.0 /10

Si

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 7, 2019
About Routes: 9.3 /10
We waited nearly an hour for the free shuttle. I had to phone 3 times before we were finally picked up. After that the whole process of the car rental was very easy and quick. The counter staff were very friendly and cheerful. The car was not dirty but it could be sparkling instead of dripping with water from the car wash.
About QEEQ: 10.0 /10

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