We ordered FIAT 500L and finally we take Peugeot 308 - but car was almost new (11.000 km) and there was enough space for 4 people with luggage. During pick-up was a queue and it takes more than 30 minutes to get the car. Returning the car was faster -about 20 minutes, inspection was fast too.
I got there 40 minutes before the scheduled time for pick up of the car, and i went straight to the counter because there was no line. They told me it was too soon, to come back 10mins before. So I went to a walk, and i got there like they said, 10min before... and then, I had to wait almost 1h because it were ther a line already and i had 5 persons ahead... so i think they should have taken care of my rental when I got there, even if I could only got the car at the scheduled time, at least the contract and the payment was already made.
“Very sketchy car rental service , poor service and look like a scam to extract us some more money”
About GOLDCAR:8.7/10
They made us wait for more than an hour and didn’t have the car on hand ... finally gave us a upgrade wich was good. Service was terrible the girl that dis the booking was super rude and that just the beginning...
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